Improved Conversion Rates
Yield more sales, more up-sells and increase revenue per reservation.
Enhanced Customer Experiences
We're not just taking orders. We're helping to create the best vacation experience ever!
Benefit from Outsourcing
Elevate your in-house staffs' operational efficiency while curtailing overhead expenses.
Specialists in partnering with small and startup operations
“TRS has been our partner in reservations for more than 20 years now. The contribution they have made to helping us grow our business is immeasurable.”Alan Jardine, Dive Provo
We Fill in the Missing Pieces
Apart from helping you curtail overhead expenses, outsourcing reservations can be instrumental in elevating operational efficiency and the level of service rendered by your in-house staff.

Our Services
Reservations Services
Providing highly cost-effective customer phone & email reservation services for hotels, resorts and excursion providers.
- Toll-Free Voice Reservations
- Online Reservations Management
- Receivables and Accounting Management
Traveler Support Services
Booking a trip is only the first step to ensuring your customers embark on the best version of the trip they are hoping for.
- Airline Reservation Support
- Trip Insurance
- Crisis Management Services
- Customer Surveys
TRS Marketing Group
Offering customized menu-style marketing solutions that maximize your marketing investment with the highest potential ROI.
- Website Development
- Digital Marketing
- Email & Content Marketing
- Reputation Management
Our Approach
We handle each and every contact we make with the same high-quality care to detail and customer satisfaction you would if answering the communication directly.
Learn MoreOur Experience
In addition to being seasoned travel-trade professionals, our Reservation Specialists and Marketing Staff are all certified scuba divers and enthusiastic travelers themselves.
Learn MoreOur Clients
Most of our clients have been with our Company for at least 10 years. This has enabled us to acquire an unparalleled depth of understanding of their businesses and to cement long-term relationships with their management and staff.
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