Travel Resource Solutions

Customer Service Solutions

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Airline reservations and trip insurance services
Reservation Services

Travel Resource Solutions (TRS) provides client branded "private label" reservation services. Offering complete toll free (800) reservation capabilities, airline reservations, customer service, credit card processing and full accounting services. TRS supports resorts as well as adventure and dive companies that are looking for a US based presence. Our Reservation Specialists provide outstanding customer phone and email reservation experiences that are completely seamless for your customers and highly cost-effective for your property.

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Customer Surveys

The most effective way of finding out how your customers really felt about their vacation experience is simply to ask them. Most customers are eager to tell you about their experience if you make the "telling" easy - which we do by providing them with the ability to complete a survey on line, in the comfort of their own home. By reaching out to them post-vacation with a customer designed on-line questionaire, you also have an additional opportunity to connect with them and let them know you value their feedback.

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On Line Customer Satisfaction Surveys Offered
travel support services
What customers want to know before they go...

Travel Resource Solutions is a fully licensed and bonded ARC agency, is a member of IATAN and ASTA and fully computerized with the Sabre airline reservation system. As a result, customers can be fully accommodated with airline reservations, enabling your resort to offer air inclusive packages at competitive prices. With one call, your customers can be offered all components for a complete vacation including hotel, diving as well as air and land transportation. Travel insurance is offered to all of your customers

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Crisis management Support

How your company handles the initial phases of a crisis often affect how it is viewed when the crisis is over. No matter how many precautions you have may have prepared for, natural disasters caused by severe weather, regional governmental or political issues, and even rumors can spark a crisis in one or more of your distribution channels. Travel Resource Solutions can be your partner in helping you deal with your customers and the travel industry trade during and after a crisis.

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